I recently came across one such craziness ..
The email button wouldn't appear on a sandbox on the Activity component. Yep, it should appear by default typically .. but it wouldn't ..
If you notice that after adding & saving the Email button on the page layout (Lightning Experience Buttons), when you refresh the page layout the Email button doesn't get added, it disappears .. then you are at the right resolution path below.
Resolution:
Setup > Administration > Email > Deliverability > Access Level needs to be All email.
Check whether this resolves the problem .. if not .. then proceed to
Setup > Administration > Email > Enhanced Email > (If enabled, Disable it)
This should do it.
Now go back to Enhanced Email and Enable it.
References:
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